Warranty & Service

If you need to return an item to us please complete the Product Return Form.

We honour the full manufacturers warranty on all products we sell.

Warranties are back to base.

Freight: DOA - MDCS will pay all freight costs. In the case of a warranty repair the customer pays for the return freight to MDCS. 

Warranties vary on products from 1 year to five years. the following warranty periods apply:

Honeywell:  IT3200-2years, Eclipse-3years, Voyager/Xenon/IT3800/IT4XXX/ 6XXX-5 years, PDA's 1 year

Opticon:  OPR2001/3201/OPL6845 2 years

Cino: F780/790 2years 

Datalogic: Touch/Gryphon/Heron-5 years, Quickscan/Powerscan-3 years, PDA's 1 year

Xplore: 1 year all models

Posiflex: 1 year all models

Citizen: 1 year all models

Bixolon: 1 year all models Print Head/Auto Cutter-6months

For all models not listed the manufacturers warranty is 1 year

Please Note: Cabes are not included in warranty