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Warranty & Service

If you need to return a prodct to us please complete the Product Return Form.

We honour the full manufacturers warranty on all products we sell.

Warranties are back to base.

Freight: DOA - MDCS will pay all freight costs. In the case of a warranty repair the customer pays for the return freight to MDCS. 

Warranties vary on products from 1 year to five years. the following warranty periods apply:

Honeywell:  IT3200-2years, Eclipse-3years, Voyager/Xenon/IT3800/IT4XXX/ 6XXX-5 years, PDA's 1 year

Opticon:  OPR2001/3201/OPL6845 2 years

Cino: F780/790 2years 

Datalogic: Touch/Gryphon/Heron-5 years, Quickscan/Powerscan-3 years, PDA's 1 year

Xplore: 1 year all models

Posiflex: 1 year all models

Citizen: 1 year all models

Bixolon: 1 year all models Print Head/Auto Cutter-6months

For all models not listed the manufacturers warranty is 1 year

Please Note: Cabes are not included in warranty

Extended Warranty:

We have a range of options provided by the manufacturers for exteneded warranty plans for our mobile computing products. Please contact us for information and pricing.


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